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  Customer Relationship Management Experience

Draper & Associates helps clients realize results by efficiently anticipating, meeting and exceeding their customer's expectations. Our consultants have assisted clients by conducting thorough communications reviews as well as implementation of processes and systems to improve customer interactions.

Below is a list of Customer Relationship Management engagements recently conducted by Draper & Associates. Detailed write-ups can be accessed by clicking on the links.


Representative Engagements

Georgia Real Estate Commission - Communications Analysis

Georgia Real Estate Commission - Telephone System Redesign

Georgia Real Estate Commission - Website Redesign

Georgia Student Finance Commission - Customer Service Review

Auburn University - Campus Planning & Space Management Website Design




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